Docupeak Cloud Service - Interruption Alert

Incident Report for PairSoftCloud

Resolved

This incident has been resolved.

Posted Sep 29, 2025 - 12:56 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 29, 2025 - 12:29 EDT

Investigating

We are currently experiencing performance issues with the Docupeak Cloud Service. These may prevent you from viewing your Docupeak content, or you may experience a slowdown in loading time.
Our Teams are actively working on the remediation. Please check here periodically for updates. We apologize for any inconvenience.

Posted Sep 29, 2025 - 12:04 EDT

This incident affected: DocuPeak Application Services (DocuPeak Database Service (EUSSQL02)).